Frequently Asked Questions
Where are you located?
CTI is located in Pennsylvania, with satellite locations throughout the US.
Where do you ship from / to?
We ship anywhere in the United States, directly from our warehouse in Pennsylvania, or a satellite warehouse near you.
Does your equipment come with a warranty?
All of our new equipment will include a manufacturer’s warranty, and most of our used equipment is also under warranty.
How long does shipping normally take?
Our goal is to fulfill your order faster than new equipment dealers and manufacturers. Shipping usually takes 2-3 weeks to arrive after ordering, depending on the size of your project.
How do I purchase a product from CTI?
If you are ready to purchase, or need help with engineering, please reach out to us directly. We will accept payment via Bank Transfer, or other similar secure payment method. For more information, please visit our Purchase Equipment Page, or Services Page
Where do you get your equipment?
Our experienced engineers invest significant time and resources into combing the market for the best deals on new and used equipment, so that you can enjoy the benefits of these savings without the extra work!